Appointment Scheduling
Effortlessly schedule appointments and never miss a booking. Our intuitive calendar lets you view and manage all appointments for grooming, daycare check-ins, training sessions, or dog walks. Color-code and filter by staff or service, set recurring appointments for regular clients, and easily drag-and-drop to reschedule. Automated reminders (email/text) reduce no-shows and keep clients informed. Spend less time on the phone and more time with pets, as our groomer scheduling software handles the calendar for you.
Features
- Day, Week, And Month Calendar Views
- Recurring Appointments For Regular Clients
- Automated SMS/Email Reminders
- Buffer Time Settings To Avoid Overbooking
- Staff Calendar Management
- No-Show Protection Options




Online Booking & Client Self-Service
Let your clients book appointments anytime with our 24/7 online booking portal. Cloud Pet Care Manager provides you with a customizable booking website or widget that pet owners can use to request services at their convenience. You control what services are available, set specific time slots, and even require vaccination proof or deposits for certain bookings. Clients receive instant confirmations and can manage their appointments online. This not only improves customer satisfaction but also fills your schedule faster without any phone tag.
Features
- Customizable Online Booking Page
- 24/7 Client Access From Any Device
- Option To Accept Or Approve Requests
- Client Calendar Sync
Client & Pet Management
Keep all your client and pet information organized in one place. Our software acts as a full CRM for pet businesses, storing detailed customer profiles and pet profiles. For each client, you can save contact info, multiple pets, appointment history, and important notes. Track pet grooming histories, vaccination records for daycare/boarding, grooming preferences, allergies, and more. Having this information at your fingertips helps you personalize your service and ensure every pet gets the care they need. No more messy paperwork – Cloud Pet Care Manager makes it easy to search and update records, so you’re always prepared for the next appointment.
Features
- Client Contact Database
- Pet Profiles With Detailed Info
- Fast Payment Issue Response
- Appointment History And Service Notes
- Search And Filter Clients Easily
- Import Existing Client Data
Support At No Additional Charge!




Integrated Payments & Point-of-Sale
Get paid faster and keep finances simple with our built-in payment processing. Cloud Pet Care Manager integrates seamlessly with credit card payments – in person and online. Accept all major credit/debit cards directly through the software when clients pay for services. Our platform supports point-of-sale transactions for in-shop payments (we can provide a free card reader or terminal if needed) and online payments for deposits or prepayments. Every transaction is securely processed with PCI-compliant systems, and sales records tie into your appointments and reports automatically.
Features
- Integrated Credit Card Processing
- Support For EMV And Contactless Payments
- Send Payment Links Or Invoices
- Saved Card On File For Repeat Billing
- Fast Bank Deposits



Reporting & Business Insights
Make data-driven decisions with our comprehensive reports. Cloud Pet Care Manager tracks all your key metrics – from daily appointments and no-shows to monthly sales and customer retention. The dashboard gives a quick overview of how your business is performing, and you can run detailed reports on revenue, popular services, new vs returning clients, and more. Identify trends (like your busiest days or most popular add-ons) and get insights to help you grow. You can even monitor individual staff performance (e.g., how many appointments each groomer completed, or commission calculations). With everything logged automatically, accounting and analysis become a breeze. Stop guessing and start planning your business’s next steps with confidence, backed by real data.
Features
- Dashboard With Key Performance Indicators
- Sales Reports By Service And Staff
- Appointment Reports And Utilization Rates
- Customer Reports And Retention Insights
- Booking Trend Analytics